smelly air conditioning

What causes smelly air conditioning?

“There’s a really bad smell coming from my air conditioner, what is it from?” This is a question we hear from our customers on a regular basis.

Smelly air conditioning units can be caused by mould and mildew that accumulate from condensation on the air conditioner coils, or a clogged drain pan or a leak in the system. Animals such as rodents, bugs, spiders and geckos also tend to creep into the unit and eventually die, giving off a ‘foul’ smell.

Contaminated air conditioning units can become a breeding ground for mould, mildew, and other sources of biological contaminants. Circulating these contaminants through the home or office can result in various symptoms affecting your family, friends, staff and customers.


These include:

  • Fatigue
  • Sore scratchy throat
  • Asthma symptoms or attacks
  • Allergies and Hay Fever
  • Dry eyes
  • Headaches
  • Battling to breath with tightness of the chest
  • Frequent colds, flu or flu-like symptoms


Signs that you may have mould/mildew growing inside your system:

To check if you have mould growing in your air conditioner you will need to examine your unit/ducts. An accurate and thorough examination can be difficult and this is why it’s ideal for you to have a qualified Technician inspect your air conditioning unit to examine areas that you can’t, using special equipment designed for the job.


Signs that you may have a dead animal in your smelly air conditioning unit:

  • The smell is stronger the closer you get to the vents
  • You’ve heard moving pests prior to the smell
  • You find pest droppings, hair, etc. in the unit

If you have a smelly air conditioning unit, then it’s time to find and clear the source of the bad odour. Contact Sanitair on 1800 130 168.

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Does your insurance company cover negligence?

What Is The Insurance Definition Of Negligence?

“Negligence is a failure to act in a way that a reasonable person would when faced with the same situation/circumstance. In insurance, the policy holder might be negligent, or it might be another party.” ~ The balance

If you enquire whether an insurance company covers fire/flood and escaping water in homes, it’s safe to say that they will. If we start asking them if they cover negligence, it’s difficult to get a direct ‘Yes’ or ‘No’ answer. According to insurance companies (including Youi and Allianz), negligence is seen as a case-by-case assessment, so the homeowner should always do whatever seems reasonable to protect the property and that of others.


An example of Insurers not willing to pay for negligence

insuranceHere is a scenario where insurance companies refuse to pay for negligence…

If there is a nasty smell coming from your bedroom wall due to water damage which has caused mould and bacteria from a leaky air conditioning unit, the insurance company will deny the claim because insurance isn’t intended to repair maintenance issues.

The gradual damage caused by the water, including the mould, is not covered. You will then end up spending a lot of money to repair the problem as the insurance company took the position that it was negligence as a homeowner that resulted in the damage – you didn’t maintain the property. Furthermore, the insurer may warn the homeowner that they have to repair the damage or they will cancel the policy!


How to avoid ‘negligence’

Luckily, negligence can be easily avoided. With the scary reality that as homeowners you have the full responsibility of doing general maintenance to your home regularly, this includes asking tenants to inform you if anything within the property needs fixing/extinguishing/cleaning etc which leaves insurance companies with no reason to refuse a claim.

If you own an air con unit/s regular maintenance includes servicing your air conditioning unit every 12 months or sooner. Speak to a professional cleaning company, such as Sanitair Australia to have a look at your aircon. An aircon service could help avoid future problems, such as:

  • insuranceLeaking unit
  • Noisy unit
  • A smelly unit due to bacteria, mould, insects etc
  • Higher electricity bill as the air conditioner has to work harder to cool the air
  • Unit replacement earlier than expected


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Heat Pump Cleaning

Heat Pumps also known as reverse cycle air conditioners, are a very efficient form of domestic heating. For climates with moderate heating and cooling needs, heat pumps offer an energy-efficient alternative to electric heaters or air conditioners.


Facts about Heat Pumps

  • Heat Pumps do not generate their own heat. The outside air contains heat that can be harvested, even when we feel it is cold. Like your refrigerator, heat pumps use electricity to move heat from a cool space to a warm space. This makes the cool space cooler and the warm space warmer. During the heating season, heat pumps move heat from the cool outdoors into your warm house and during the cooling season, they move heat from your cool house into the warm outdoors.
  • Due to the fact that heat pumps move heat rather than generate heat, they can provide equivalent space conditioning at as little as one-quarter of the cost of operating conventional heating or cooling appliances.
  • Heat Pumps can either be standalone or can be ducted to many rooms.


Why is Heat Pump Cleaning vital?

  • Heat pump cleaning saves you money on your electricity bills. Heating and cooling systems take up a large portion of your monthly electrical consumption in Australia and in addition to the price of electricity skyrocketing, we need to find ways to lower consumption.
  • It ensures your heat pump is working at 100% of its efficiency
  • Avoid bigger problems in the future. Small heat pump problems may become bigger and more pricey problems in the near future, if not reported timeously.
  • Improved health benefits. According to Dr John Darcy, “Biologically contaminated heat pumps can be serious health risks but with a Sanitair premium award-winning service, this will minimise the exposure and risk to room occupants.”
  • Save time, save energy, save your heat pump. By engaging a professional such as Sanitair, a highly professional and specialised cleaning and sanitising company, it saves you time and energy trying to clean your heat pump in your spare time, which unfortunately won’t be nearly as effective as having a professional heat pump clean.

Sanitair™ Tasmania has the entire Tasmania area covered for Air Conditioning Cleaning & Sanitising.  FREECALL 1800 130 168 and enter your postcode to be directed to your local Sanitair™ HVAC Hygienist

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Youi Insurance Head Office takes out Sanitair insurance!

Youi Insurance understands the real costs of contaminated air conditioning and has taken out a small (IAQ) Indoor Air Quality insurance policy called Sanitair.


Employers want to create a happy and healthy work environment

When you have a workplace of over 1000 staff working closely, indoor air quality is important. Airborne pathogens can move rapidly through air conditioning systems and increase the risk of viruses like Influenza. The transfer of influenza and other biological toxins can severely affect the workplace. Often large numbers of staff are then not able to turn up to complete their daily tasks.

The reduction in active staff numbers alone can severely affect productivity. This can be extremely costly to a business’s bottom line. Reduced productivity can cost businesses like Youi tens of thousands of dollars in lost revenue annually. Therefore, a little insurance in IAQ Indoor Air Quality can pay off big time!


Youi Head Quarters continue to breath clean air

Since 2015, John and the Sunshine Coast Sanitair team have been ensuring that staff and visitors at Youi Head Quarters breath clean air.

We live in a world of increasing litigation. Sanitair services now also provide insurance against potential workplace lawsuits. Sanitair has documented evidence that the service we provide has saved businesses potentially thousands of dollars with the evidence required that negated legal action against their customers from industry bodies.


If you would like to see how a small Sanitair insurance policy could protect your business, Free Call us on 1800 130 168

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Sanitair Cairns reports for Duty on Reef Ranger

Even at sea, indoor air quality is as important as a fresh sea breeze. Staff and visitors on board the Queensland Parks & Wildlife Cairns based patrol vessel, “Reef Ranger” now breathe with ease.

This is the second time that Wayne Haimes and the team from Sanitair™ Cairns have completely cleaned and sanitised the air conditioning systems on board Reef Ranger. Queensland and Australian governments jointly fund the 24-metre aluminium catamaran valued at 5 million dollars which acts as a floating ranger to monitor and protect the Reef in the most efficient and effective way possible.


Reef Ranger operates away from Port

Reef Ranger can operate away from port for 12 weeks. It has a range of up to 2000 nautical miles, and a speed of up to 25 knots whilst carrying up to 28 people on board. Reef Ranger is capable of reaching all corners of the 348,000 square kilometres Great Barrier Reef World Heritage area. They can respond to incidents in all parts of the Great Barrier Reef Marine Park faster than previous vessels.

A typical day on board the Reef Ranger might involve monitoring compliance of zoning rules. It may also include maintaining facilities such as camping grounds and moorings, fire and weed control on islands, working with Traditional Owners on their sea country or responding to boating or shipping incidents such as fuel spills.


200 days at sea

Reef Ranger is based in Cairns but spends more than 200 days of the year at sea. They travel the length and breadth of the World Heritage Area. Reef Ranger is a vital tool in the continued long-term protection of the Great Barrier Reef. The vessel constantly works towards improving the resilience of this natural wonder.

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